Once the order has shipped from our lab it is generally 2 to 3 days in the USA. International orders take longer, and at times experience delays at abroad customs. 

We have a 7 day return policy. The item must be shipped back with all of the manufacturers original packaging. Customer’s will receive 100% of their money back for glasses frames providing that it is like new and can be added back to stock. The prescription lenses are refunded at 50% of the purchase price. These are custom orders and cannot be resold.

Email Us your order number and we will make the changes.

We send you an email with tracking information when it ships.

Fill out the contact form or you may call us at 919-907-2726

Email or call us before we ship your order.

Most likely we do! There is a $45.00 USD charge for shipping outside the USA. We are not responsible for any delays once your package has left our lab.

Yes your order will be shipped to you in one protected package.